Refund and Returns Policy
Our 30-Day Guarantee
Every purchase from ShopQuik is covered by our own 30-day guarantee, starting from the date of delivery. If you’re not satisfied, or if your item arrives damaged or defective, we’ll make it right.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 30 days of delivery. You may choose either a full refund or a replacement at no additional cost — whichever you prefer.
Change-of-Mind Returns
To be eligible for a return, your item must be unused, in its original condition, and in its original packaging, and returned within 30 days of delivery. Please contact us before sending anything back so we can provide return instructions and the correct return address.
How to Start a Return
Contact us at +1 (202) 941-1852 or through our Contact page with your order number and the reason for your return. We’ll confirm your refund or replacement and provide the return shipping address.
Return Address
ShopQuik
8118 Overmeadow Ln
Charlotte, NC 28269
United States
Please do not send returns back without contacting us first — we’ll confirm the details and make sure your return is processed correctly.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe.